Resolving MSME and consumer disputes through online mediation

Litigation in India is infamously long, complicated and, therefore, expensive. 

Apart from the economy of cost and time, mediation and conciliation offer several other advantages to the parties. Some of these advantages are confidentiality, speedy settlement and resolution of disputes and preservation of the relationship. 

We believe Mediation is the way forward for India and this webinar is an effort towards discussing the jurisprudence on this issue vis-a-vis MSMEs and the Consumer Protection Act, 2019.

Date: Saturday, 17 October 2020

Time: 5 - 6 pm IST 

Join here:  Microsoft Teams. There are no charges to attend.

Registration: Sign up here


Ms. Veena Ralli (Advocate, presently the organizing secretary of Samadhan) will speak on "Court referred mediation"  

Mr. Somesh Arora (Advocate specialising in real estates and MSME disputes). He will speak on "Mediation for MSMEs

Mr. A.J. Jawad - (Accredited mediator and joint secretary of the Tamil Nadu Mediation Centre). He will speak on "Mediation under the Consumer Protection Act 2019

Vote of thanks: Webnyay

For attendance certificates, please email us after the webinar at

A recording of the webinar can be seen on Webnyay's YouTube channel.